Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account data: email address, username, and password when you register
• Event data: events you create, follow, or interact with on the platform
• Communications: messages you send to our support team

We also collect data automatically as you use the Service, including IP address, browser type, referring URLs, and pages visited. We use standard analytics tools to understand usage patterns and improve the Service.

2. How We Use Information

• To provide, operate, and maintain the Service
• To personalise your experience and surface relevant events
• To send transactional emails (e.g. event reminders)
• To respond to support requests and communicate with you about your account
• To monitor and improve performance, security, and reliability
• To comply with legal obligations

3. Information Sharing

We do not sell your personal data to third parties. We may share data with trusted service providers who assist in operating the Service (e.g. cloud hosting, analytics), subject to confidentiality obligations. We may disclose information if required by law or to protect the rights, safety, or property of Broadcast HQ or others.

4. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymise your personal data within 90 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

5. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal data we hold about you, or to object to or restrict certain processing. To exercise these rights, contact us at support@broadcasthq.io. We will respond within a reasonable timeframe.

7. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and gather analytics. You can control cookie behaviour through your browser settings, though disabling certain cookies may affect functionality of the Service.

8. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@broadcasthq.io.